Credit Card Holds with Customizable Policies: With the latest update, restaurant owners can set credit card holds with policies for weekends, holidays, or special events, as well as customize what and when customers are charged for no shows or late cancellations.

In addition to new integrations, Yelp Guest Manager has rolled out new features to help restaurateurs plan ahead to help increase efficiency, give staff more control, and prevent lost revenue due to empty tables: Yelp Guest Manager helps restaurants manage their front-of-house operations and serve more diners. New Yelp Guest Manager Features Provide Greater Control Over Front-of-House

Integrated Data: Combining front-of-house and point of sale data surfaces dining trends and helps restaurants to strengthen guest relationships.

Seat guests more efficiently by optimizing table turns: Automated table status updates frees up staff to focus on hospitality and seating guests quickly.

Improved operational efficiency: Data integrations that help restaurants connect their tech stack and stay on top of the floor state.

Yelp’s new integration with Toast – a cloud-based, all-in-one digital technology platform purpose-built for the entire restaurant community – helps Yelp Guest Manager clients seat guests efficiently and is designed to allow hosts to focus on hospitality and create better guest experiences. Streamlining Front-of-House Operations With Toast IntegrationĪs staffing shortages continue to be a challenge across the restaurant industry, streamlining front-of-house operations has never been more critical. These new integrations with Toast and Reserve with Google will add simplicity to our daily operations and help us reach and seat more diners.”

Today’s news helps restaurants achieve just that, according to Reggie Guerrero, corporate operations manager at Shabuya and Yelp Guest Manager customer: “Yelp Guest Manager helps us to keep our front-of-house running smoothly.

Through our newest updates to Yelp Guest Manager, restaurant partners will now also be able to reduce empty tables by customizing credit card holds by shift, as well as better view and customize reservations directly from their Yelp for Business account.Īs restaurants digitize their operations, they’re looking to create a seamless and connected guest experience. Yelp Guest Manager now integrates with Toast to equip hosts with insights from the point of sale system as well as integrates with Reserve with Google to enable diners to easily reserve a table, or join a waitlist, with restaurants in Yelp’s network directly from Google Search and Maps. Today, we’re announcing a series of new integrations and features for Yelp Guest Manager that will give restaurants access to the largest diner network,* and provide their front-of-house staff with even more control to help them run a smoother shift, turn tables more efficiently, and serve even more guests. Since launching Yelp Guest Manager, the Yelp for Restaurants team has continued to innovate to help restaurateurs simplify their front-of-house operations, deliver great guest experiences and grow diner traffic.

Yelp waitlist business login